Terms & Conditions
The following terms and conditions will be deemed to have been accepted by the User upon usage of the website www.apparelbpo.com. Please read them carefully before using any services provided on this site.
The term “User” refers to any individual or entity accessing this site or using its products/services. “Apparel BPO” refers to Bougainvillea Ventures, operating as Apparel BPO. The term “Site” refers to www.apparelbpo.com, owned and managed by Bougainvillea Ventures.
General Use
- By using the Site, you agree to these terms and conditions, which may be updated without notice.
- Some areas of the Site may have additional terms; in case of conflict, those specific terms take precedence.
- Apparel BPO may terminate User access without notice for any reason.
- Apparel BPO reserves the right to monitor Site access.
Intellectual Property
A) Ownership of User IPR and Materials
- User retains ownership of all their materials and intellectual property.
- User grants Apparel BPO a limited, non-transferable license to use their branding solely for fulfilling services.
B) Ownership of Apparel BPO IPR
- Apparel BPO retains all rights to materials, methodologies, processes, software, and designs created independently or during the engagement.
- Apparel BPO may serve similar services to others while maintaining client confidentiality.
Force Majeure
Apparel BPO may suspend or terminate services without liability in events beyond its control including pandemics, quarantine, legal changes, or natural disasters.
Content and Liability
- All site content is the property of Apparel BPO and may not be reproduced without permission.
- Unauthorized use may result in civil or criminal penalties.
- Use of the Site is at your own risk. Apparel BPO disclaims warranties of accuracy, security, or availability.
- Damage to your system or data from downloaded content is not the responsibility of Apparel BPO.
- Site content may be changed or discontinued at any time.
Limitation of Liability
Apparel BPO is not liable for any indirect, incidental, or consequential damages arising from use of the Site or services. Total liability, if any, is limited to INR 5,000.
Indemnification
The User agrees to indemnify and hold harmless Apparel BPO and its associates from any claims, damages, or expenses arising from misuse of the Site or its services.
Privacy
User information will not be shared with third parties except as required to deliver services. Apparel BPO may use data to enhance service personalization.
Third-Party Links
The Site may link to external content. Apparel BPO is not responsible for the content or policies of third-party sites. Users access these at their own risk.
Jurisdiction
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in Gujarat, India.
Payment Terms
- Payments are due upon receipt of invoice.
- If payment is delayed beyond 3 days, Apparel BPO reserves the right to retain or dispose of materials at its discretion.
- Late payments are subject to 15% interest on the outstanding amount.
- Payments are non-refundable. Orders cannot be reduced after confirmation.
- If payments are overdue by 6 days or more, services may be suspended or canceled.
International Orders
Apparel BPO products and materials may not comply with destination country standards. Users are responsible for import compliance. Apparel BPO is not liable for non-compliance or invalid warranties abroad.
Refund Policy & Digital Goods
- Refunds are not guaranteed and are at the sole discretion of Apparel BPO.
- Chargebacks are not permitted under any circumstances.
- Digital files (PDF, DXF, etc.) once delivered are non-refundable.
- Physical samples must be inspected prior to dispatch either in person at our premises or virtually via video call (subject to prior scheduling). Any claims raised after the goods are dispatched, handed over to the shipper, courier, or logistics partner will not be accepted.